written by
Steven Lozada

Unlock Accountability: A Practical Guide on Measuring Leadership Accountability

Leadership Development 1 min read , January 1, 2024

Leadership is the backbone of any organization, guiding it toward success or failure. Therefore, leadership accountability is a vital gauge of organizational effectiveness and fuels the engine of success. This article dives into the strategies for measuring leadership accountability, which is crucial in the corporate world.

How To Measure Leadership Accountability

Defining Clear Objectives

Setting clear, concise, and measurable objectives is the first step in measuring leadership accountability effectiveness. These objectives may range from tangible targets like profit margins to intangible ones like creating a coaching culture. The business skill lies in aligning these objectives with the organization's core values and vision.

Commit to Consistent Communication

Effective communication is a manifestation of a leader's commitment to accountability. A silent leader or one who communicates episodically breeds distrust in others. Leaders must keep their teams updated about the company's direction and changes in plans and be transparent about the challenges ahead. Regularly scheduled and unscheduled "got a moment to talk..." discussions foster a culture of trust and accountability.

Commit to Focus on Results

Results are the most tangible evidence of leadership accountability. Key performance indicators and goal completion are the most direct ways to gauge accountability. The opportunity here is to generate a mutual agreement on goals instead of giving others the goal. The “giving” of goals oftentimes breeds compliance instead of commitment.

Commit to Request Employee Feedback

Your team is the eyes and ears of your organization. Their feedback can offer critical insights into a leader's accountability. Tools like anonymous surveys, appraisals, and casual conversations can reveal much about a leader's performance.

Leadership Accountability: The North Star of Success

It goes beyond numbers on a spreadsheet or ticks on a checklist. It requires sharing clearly described objectives, empathic communication, results orientation, agreement on feedback cadence, commitment to personal growth, and a culture of accountability.

In the grand scheme of organizational success, leadership accountability stands as the North Star, guiding the ship in the right direction. It's not a mere concept but a tangible entity that can be measured, nurtured, and harnessed for the success of your organization.

As Harold S. Geneen rightly said:

"Leadership is practiced not so much in words as in attitude and in actions."

These attitudes and actions truly reflect the measure of leadership accountability.